FAQ

General

+ The product I want is out of stock. Help…?

We do our best to stay on top of inventory and get items in before they run out. Sometimes, though, availability is not in our hands—all the companies we work with are relatively small and family-owned, carefully producing their products in batches. If a product is not in stock, please enter your email address on its page, and we'll notify you as soon as it's back in stock. We promise.

+ I can't find the answer to my question here. What gives?!

We’ve tried to cover as much ground as possible here but we’re still, when all’s said and done, fallible grown men, prone to committing errors like the rest of humanity. The good news is that you can always contact us , and we’ll put our best minds to the task of finding a great answer to your question. Or consult a magic 8-ball. Or whip up some lather and try to read your fortune in it. Either way, we’ll get back to you. Rest assured.

+ Will you sell my personal/contact information?

That would be a RESOUNDING NO! We’re here to bring you the finest men’s grooming products on the planet and do everything in our power to make sure you’re happy with them. Not sell anything of yours for a quick buck! We value your privacy as much as we value our own. Read our  Privacy Policy.

+I love Grown Man Shave and want to tell all my friends about it. Thoughts?

We think that's so awesome that we want to give you AND your friend in-store credits so that you all can have awesome shaving products. That's how awesome we are. Sign up through our  Refer a Friend program.

Getting Started

+ I’m completely new to wet shaving. What now?

First of all, welcome! That’s really exciting ! We’ve put together something just for people like you—a Grown Man’s Guide To Wet Shaving . It’ll tell you what you need, and how to get started. A whole new world of shaving goodness awaits you!

+ Should I get a safety razor or a straight razor?

If you’ve never wet shaved before, a safety razor is the easier one to handle for a beginner. It works like a disposable razor, except that you have to change the double-edged blade in the head, rather than the whole thing, when it dulls.

A straight razor, while immensely satisfying to use, requires more skill and time to master. The blade must be stropped and honed occasionally, and requires, in general, more maintenance. Having said that, if you still want to jump right in and get one anyway, don’t let anyone tell you what to do and what not to do. Go for it.

+ What razor should I get if I’m just starting out?

We recommend a double-edge safety razor. Specifically, the Merkur 34C , or an Edwin Jagger Diffusion . These are simple to use and as effective as can be.

+ I nicked myself. Should I give up on wet shaving?

No! This happens to almost everyone in the beginning! Pretty much any activity that yields satisfaction eventually—learning to ride a bicycle, drive a car, play a sport, etc—entails a learning curve. If you don’t have one already, the best thing you can do is to arm yourself with a styptic pencil (it’s antiseptic, soothing, and stops the flow of blood) and get back to the bathroom with newfound resolve.

+ I have very sensitive skin. What should I get?

For those of us with sensitive skin—and there are many!—we recommend getting Derby blades for your safety razor, as they’re not too sharp. They’ll still cut, but can be gentler on the skin.


Edwin Jagger’s aloe vera shaving cream is specially formulated for sensitive skin. You could also try a lavender solid soap made by D.R. Harris or Tabula Rasa . Feel free to get several or all of these and experiment until you find what’s best for your skin. Edwin Jagger also make an aloe vera aftershave cream that you might find helps.

Shaving Toiletries

+ What’s the difference between shaving soap, cream, and stick?

These are just different ways of preparing and packaging the same thing. Kind of like how you could get deodorant that’s solid, liquid, cream, etc. All of them get the job done, but different wet shavers have different preferences, usually trying a variety of products until they find what works best for them.

Our shaving sticks come in a smaller form factor and are intended mainly but not exclusively for men on the move.

+Do I need a pre-shave oil?

Again, this is one of these infinitely subjective wet shaving questions. Having said that, we think it can't hurt, and recommend D.R. Harris Almond Oil, as it's also great for your skin and hair.

Brushes

+ What’s the difference between a synthetic and a badger shaving brush?

A badger shaving brush makes use of three gradations of carefully selected badger hairs, Best, Super, and Silvertip. These are the finest lather-producing natural bristles known to man.

The synthetic brushes we carry emulate badger hairs. Craftsmen have studied what makes badger hairs so soft and effective for whipping up luxurious lather, and worked tirelessly to recreate the same qualities in man-made fibers. Whether they’ve succeeded or not is a matter of individual disposition and beyond the scope of this FAQ. Suffice it to say that plenty of wet shavers like them. And what’s more, they’re absolutely vegan.

+ Why don’t you carry brushes with other animal hairs such as horse and boar?

Badger hairs are known the world over to be the best nature has to offer for the wet shaver. There’s simply nothing else that even comes close. Horse and boar hairs do work, but they’re stiffer, coarser, and not in the least as pleasant to the touch—and face—as badger hairs.

Our purpose in creating Grown Man Shave was to curate the finest grooming implements and toiletries on the planet, not to offer as wide a selection as possible. As such, we’ve decided to leave out anything we felt wouldn’t offer the kind of satisfaction and joy we want to our customers to experience while shaving.

+ What are the different gradations of badger hair and what do they mean to me?

There are three gradations of badger hairs, Best, Super, and Silvertip. They’re all good and they all work, but Best are ever-so-slightly stiffer and less expensive, Super are somewhere in between, and Silvertip are the choicest hairs—the crème de la crème —luxuriously soft and plush.

+A few hairs have fallen off my badger shaving brush. Is that normal?

It's not uncommon for a number of hairs to shed when you start using your brush. These are the ones that didn't quite glue properly, and with so many hairs, you won't miss them.

+ Why don’t you ship badger brushes internationally?
We would have loved to ship our badger shaving brushes to our lovely customer overseas. Really. But because of unreasonable—and maddeningly complex—customs, we're only able to send out our synthetic brusheswhich are equally marvelous. Although this is not something that’s really in our hands, we heartily apologize and hope you understand.

Orders and Shipping

+ Can I track my order? How?

Yes, all orders are trackable, regardless of what shipping option you’ve chosen. After you’ve checked out, you will get an email with tracking number. You can also always log into your account and see what’s happening.

+ When will my order arrive?

If you’ve placed your order before 1 PM Eastern Time, it should ship the same day. Orders within the US and Canada shipped using the default option arrive within two business days.

For international orders, the best thing would be to refer to the email with the tracking number. You can also always log into your account and see what’s happening.

Please refer to our shipping policy for more information.

+ Do you ship internationally, and how much does it cost?

We certainly and happily do! When you check out, you’ll be able to choose the kind of shipping, and the cost will be calculated automatically.

+I've received my order but I have a problem with it. What should I do?

We'll do our best to sort you out. Really. Head on over to our Return Policy and we'll take it from there.

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