We're happy to offer a refund or exchange within a year of purchase.
To qualify, and for hygienic reasons, the tamper-proof seals must be unbroken and the product must be in its original condition, including all of its original packaging.
Here’s our return address. Please don’t send anything directly to the manufacturer—it all has to go through us.
Grown Man Shave
c/o Returns Department
807 Airport Access Road, Unit D
Traverse City, MI 49686
There is a $10 processing fee for all returns. Shipping fees are non-refundable. If your order qualified for free shipping the cost we incurred for the shipping will be deducted from the refund amount. If you’re sending something back, you’ll have to bear the cost of shipping. If it’s something worth $75 or more, we recommend getting tracking or even insurance.
After we’ve received and inspected your return, we’ll issue you a refund to your method of payment. This should only take a few days, but if it drags on, please get in touch with your credit card company, and then your bank. If there’s still something funny, contact us.
Irrespective of whether the item was marked as a gift originally, the method of payment used to purchased it will be credited.
If you’re interested in a replacement, please send us an email to firstname.lastname@example.org with a photo showing the defect/damage first.
Once they’re bought, we can’t accept gift cards back. The same applies to marked-down sale items.
Finally, if for whatever reason you’re not happy, please let us know. We take pride in the quality of not only the products we sell but the service we provide. Will do our very best to try and work something out. At the end of the day we want you to be happy.